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FAQ

Do You Have Questions? We have answers (well, most of the time!)

Below you’ll find answers to the most common questions you may have on Express Handyman. If you still can’t find the answer you’re looking for, just Contact us!

  • Do you offer free estimates?
    Yes, we do offer free estimates. At Express Handyman, we understand that it's important for our customers to know the cost of a project before getting started. That's why we offer free online estimates. Simply fill out our estimate form on our website and one of our experienced handymen will get back to you with an estimated cost for your project. We believe in transparent pricing and want to ensure our customers have all the information they need before making a decision. Contact us today to get started
  • What areas does Express Handyman serve?
    Express Handyman serves the greater metropolitan area of Toronto. We are proud to offer our services to homeowners and businesses in Toronto. If you are unsure if we serve your area, please send us an email and we will be happy to assist you.
  • Do you have an hourly rate?
    No, we do not have an hourly rate. At Express Handyman, we believe in providing transparent pricing and fair estimates for every project we undertake. We offer customized quotes based on the specific needs of each client, and we work efficiently to complete the job as quickly as possible. Our goal is to provide high-quality work at a competitive price, so you can trust that you are getting the best value for your money with Express Handyman. If you have any questions about our pricing or services, please do not hesitate to contact us.
  • Are you insured ?
    Yes, we are fully insured with up to $2 million in liability coverage. Our insurance policy covers any damages or accidents that may occur during our services. We understand the importance of having a trustworthy and reliable handyman service that you can count on, which is why we take the necessary steps to ensure that we are fully covered. A Certificate of Insurance can be provided upon request, giving you peace of mind when working with us.
  • How much do you charge for your handyman services?
    At Express Handyman, we offer competitive and affordable pricing for all of our services. The cost of each job depends on the specific project requirements, such as the materials needed, the complexity of the task, and the amount of time required to complete the job. We provide a free estimate before starting any work, so you know exactly what to expect in terms of cost. Our pricing is transparent and we do not charge any hidden fees. Contact us today to get a free quote for your next home improvement project.
  • What is your warranty policy?
    At Express Handyman, we offer a warranty for our labour. If you experience any issues with the work we have completed, please let us know and we will do our best to rectify the situation. However, for any parts used in our repairs, we must follow the manufacturer's guarantee and are not responsible for any warranty claims. Thank you for choosing Express Handyman for your home repair needs.
  • Who is Express Handyman?
    Express Handyman is a professional handyman service that provides quality and reliable home repair, maintenance, and installation services. We pride ourselves on our commitment to customer satisfaction, attention to detail, and delivering exceptional results. Our team of experienced and skilled handymen are equipped with the necessary tools and expertise to tackle any job, big or small. From fixing leaky faucets to installing new light fixtures, we are your one-stop-shop for all your home improvement needs. Whether you need help with a project around the house or an emergency repair, Express Handyman is here to help. Contact us today to schedule your appointment
  • What type of payment do you accept?
    At Express Handyman, we understand that payment convenience is important to our clients. That is why we offer multiple payment methods for our services. We accept both cash and e-transfer. For our corporate clients, we also accept cheque and direct deposit. We want to make sure that our clients have a hassle-free experience when it comes to payment. If you have any questions or concerns regarding payment, please do not hesitate to contact us.
  • What are your working hours?
    Our working hours are as follows: Monday - Friday: 9am - 5pm Saturday: Closed Sunday: Closed Please note that our working hours may differ on holidays and special days. If you have any further questions about our working hours or availability, please don't hesitate to contact us.
  • Do you work with corporate clients?
    Yes, we do. At Express Handyman, we have numerous corporate clients who rely on our services for their maintenance and repair needs. Our team is equipped to handle projects of any size, and we work with businesses across various industries including retail, hospitality, healthcare, and more. Whether it's a small repair or a major renovation project, we are committed to delivering top-notch services to all our clients, including corporate ones. Contact us today to discuss your specific needs and requirements.
  • Why do I need to fill out the contact form on Express Handyman's website?
    Filling out the contact form on our website allows us to get in touch with you quickly and efficiently. It provides us with all the necessary information we need to understand your needs and preferences. This way, we can respond to your inquiry promptly and provide you with the best possible service. Additionally, the contact form helps us keep track of our customer interactions, ensuring that we can provide you with the best possible follow-up and support. So, if you need any handyman services, please fill out the contact form on our website, and we will get back to you as soon as possible
  • Why do I need to hire Express Handyman?
    Express Handyman provides a wide range of handyman services that can help you with any home repair or maintenance need. Our team of skilled professionals has years of experience in the industry and can tackle any project, big or small. Hiring Express Handyman will save you time, money, and stress, as we provide efficient, reliable, and affordable services. Plus, we offer a satisfaction guarantee, so you can rest assured that your project will be completed to your satisfaction. Don't let your home repairs pile up - contact Express Handyman today for all your handyman needs.
  • Why can't I call Express Handyman?
    We understand that sometimes it's more convenient to call and speak directly with someone. However, at Express Handyman, we are not currently taking phone calls. This is because we are often working on various projects throughout the day and cannot always answer the phone right away. To ensure that we can give you the attention you deserve and provide you with the best estimate possible, we ask that you please send us an email or fill out the form on our website with your request. We guarantee to get back to you quickly with an estimate. We do our best to accommodate urgent jobs, so if you have an emergency situation, please still send us an email or fill out the form, and we will do our best to help you as soon as possible. Thank you for your understanding.
  • Do you move any furniture, appliances, or any other heavy object?
    Unfortunately, we do not move any furniture, appliances, or any other heavy object. Our team is specialized in providing handyman services such as repairs and installations. However, if you need assistance with any of these tasks, we can recommend reliable and professional movers in the area. Please don't hesitate to contact us if you have any questions or concerns about our services.
  • Why do you require a link or photo when requesting an estimate?
    At Express Handyman, we want to provide our customers with the most accurate estimate possible. By requesting a link or photo of the project, we can better understand the scope of the work required and provide a more precise estimate. This also allows us to ensure we have the necessary tools and equipment to complete the job efficiently. Providing a link or photo upfront saves time and helps us get your project started as soon as possible.
  • What is your cancellation policy?
    At Express Handyman, we understand that sometimes life happens and you may need to cancel your appointment. However, we kindly request that you provide us with at least 48 hours notice if you need to cancel your appointment. This allows us to adjust our schedule accordingly and offer the appointment slot to another client who may be in need of our services. If you cancel your appointment with less than 48 hours notice, there may be a minimum service fee of $190 plus tax. This fee helps us cover the cost of rescheduling and compensating our technician for their time. We appreciate your understanding and cooperation in adhering to our cancellation policy. Our goal is to provide you with the best possible service, and we appreciate the opportunity to serve you. If you have any questions or concerns regarding our cancellation policy, please don't hesitate to contact us.
  • Do you charge for garbage disposal?
    Yes, we do charge for garbage disposal. The cost can be hard to predict at the beginning of the project, but by the end of the job, we will be able to give you an estimate of how much it will cost. Alternatively, customers can take care of their own garbage to avoid any additional charges.
  • Do you charge for parking fee on jobsite?
    If free parking is not available, the parking fee will be added and reflected on the final invoice. At Express Handyman, we understand that finding free parking near the jobsite can be challenging, and we do our best to accommodate our clients' needs. However, if parking is not available, we will have to charge for the fees incurred. Rest assured, we will always inform you beforehand and discuss the options available to minimize the cost. Our goal is to provide you with efficient, reliable, and affordable handyman services, and we believe in transparency and honesty in our pricing. If you have any questions or concerns about parking fees, please don't hesitate to contact us, and we'll be happy to assist you.
  • Do you offer any roofing services?
    No, Express Handyman does not offer any roofing services. However, we offer a wide range of other handyman services, including minor plumbing, minor electrical, carpentry, painting, and more. Our skilled technicians are equipped to handle any home repair or improvement project with efficiency and professionalism. Contact us today to schedule a service appointment and let us take care of all your handyman needs.
  • Do you provide any HVAC services or window AC installation?
    Unfortunately, Express Handyman does not provide any HVAC services or window AC installation. Our services mainly include general handyman tasks such as repairs, installations, and maintenance for various areas in your home or office. However, we can recommend reliable HVAC professionals for your HVAC needs. Please feel free to contact us for more information.
  • Do you provide any plumbing and electrical services?
    Express Handyman specializes in a wide range of home repair and maintenance services. While we do not specialize in plumbing and electrical services, we do offer minor plumbing and minor electrical work. This includes tasks such as fixing leaky faucets, replacing toilet or sink. Replacing light fixtures, outlets, switches and installing ceiling fans. For more complex plumbing and electrical issues, we recommend seeking the services of a licensed professional. Our team is happy to recommend trusted professionals in the area to assist with any specialized needs you may have. If you have any questions about our services or what types of tasks we can assist with, please don't hesitate to contact us. We're always happy to help.
  • Do you help with wet basement issues?
    No, unfortunately we do not offer services for wet basement issues. Our focus is on general handyman services such as repairs, installations, and maintenance for residential and commercial properties. However, we can recommend reputable contractors who specialize in basement waterproofing if needed. Please feel free to contact us for any other questions or concerns regarding our services.
  • Do you provide any renovation and finish a basement services?
    Unfortunately, we cannot take on big scope of jobs as our crew and experiences are limited. However, we do offer a wide range of handyman services such as plumbing, electrical, carpentry, painting and more. If you have any specific requests or questions, please feel free to contact us and we will do our best to assist you.
  • Do you purchase the materials?
    At Express Handyman, we understand that every project is unique and requires different materials. Therefore, it depends on the project whether we purchase the materials or not. For smaller projects, we typically bring our own tools and materials. However, for larger projects, we may need to purchase materials and supplies. In these cases, we may require a deposit in advance to cover the cost of materials. Rest assured, we will always provide a detailed estimate of the project's cost, including any materials required, before starting the work. We are committed to providing transparent and upfront pricing to ensure our clients are fully informed before any work begins. If you have any questions or concerns regarding materials, please don't hesitate to contact us. We are happy to discuss your project and provide recommendations for the best materials and supplies needed to complete the job to your satisfaction.
Building Homes
Navigating Your Home Improvement Journey in Toronto

Welcome to the Express Handyman FAQ section, your comprehensive guide to navigating our range of services proudly offered in the vibrant city of Toronto. At Express Handyman, we believe in transparency and open communication, and this FAQ page is crafted with that ethos in mind. As your trusted home improvement partner, we understand that clients often seek clarity on various aspects of our services.

With a commitment to excellence, Express Handyman serves the diverse needs of Toronto residents, offering a wide array of handyman services to enhance and maintain your home. This FAQ section aims to address common queries related to our service areas, pricing policies, scheduling procedures, and more. Whether you're wondering about the scope of our expertise, seeking insights into our team's qualifications, or curious about the booking process, you'll find detailed answers here.

Navigating the world of home improvement should be as smooth as the process itself, and this FAQ section is designed to be your compass. Our goal is to empower you with the information you need to make informed decisions about your home projects. Should you have any further inquiries or require personalized assistance, our dedicated customer support team is just a message or a call away.

Thank you for choosing Express Handyman as your preferred service provider in Toronto. We look forward to helping you transform your living spaces with our reliable and efficient solutions.

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